Website support & maintenance
A form that doesn’t send. An update you’re unsure about. A page that looks wrong on your phone. If something on your website is giving you trouble, I can investigate and talk you through what needs doing.
Tell me what’s stuckI provide website support and maintenance for individuals, freelancers, small businesses and organisations. I’m happy to work on an existing site, including one built by someone else. You might need a single fix or someone to help with the jobs that keep coming back.
I can update WordPress and its plugins, the add-ons that provide things like forms and other features. Before updating, I look at the backup arrangements and whether changes need testing on a separate copy of the site. Afterwards, I check that the affected parts still work.
Perhaps a link leads nowhere, an image won’t load or a form says it sent a message that never arrives. I follow the problem through to find out where it goes wrong. Then I can explain the fix without expecting you to understand the code.
I can review who has access to the site, check for outdated software and look at how backups are stored. I can also help check whether those saved copies can be used to restore the website if needed.
You don’t need a broken website to ask for help. It might be a page you can’t edit, an unfamiliar warning or a few changes you haven’t had time to make. I can handle the task or explain how to do it yourself.
I’ll ask what you’ve noticed and whether anything changed shortly before the problem started. After looking at the site, I’ll discuss the work with you before making changes. If a fix looks disproportionately expensive, I’ll explain why and talk through the alternatives.
I track my time and invoice periodically. We discuss scope and priorities together, so you know what I’m working on and why.
Related work
For Mosa, I provide ongoing website maintenance alongside imports of information about new and updated tile collections.
Visit MosaSend me your website address and tell me what’s happening. A screenshot can help, but your own description is fine.
Tell me what’s stuck